The basic principles of service support provided by Bykhim group companies include:
- permanent warehouse balance, which is min. 250-300 tons of pigments and min. 250-300 tons of additives in warehouses in L’viv and Chisinau,
- instant reaction of sales managers to the customer’s request,
- technological support of products at the request of the client by the company’s technologists in the form of telephone consultations, laboratory tests, industrial tests, regular visits during the practical work,
- providing customers with up-to-date information on the possibilities of introducing innovative products.